Clause 8.2 of ISO 45001:2018 requires organizations to establish, implement, and maintain processes for preparing for and responding to potential emergency situations, including the provision of first aid. Effective emergency preparedness can mean the difference between a minor incident and a catastrophic event.
What the Standard Requires
Organizations must establish planned response to emergency situations including first aid, provide training for the planned response, periodically test and exercise the planned response capability, evaluate performance and revise as needed (including after testing and after the occurrence of emergency situations), and communicate relevant information to all workers regarding their obligations and responsibilities.
Identifying Potential Emergencies
Consider the hazards identified during risk assessment, the nature of operations and materials used, and the facility location and surrounding environment. Common emergency scenarios include fires and explosions, chemical spills or releases, natural disasters, medical emergencies, workplace violence, structural collapse, utility failures, and severe weather events.
Best Practices for Emergency Preparedness
- Conduct emergency drills at least annually; more frequently for high-risk scenarios
- Use emergency planning software to maintain plans, track drills, and manage corrective actions
- Post emergency procedures and evacuation routes prominently in all work areas
- Coordinate with local emergency services (fire, medical, hazmat) where applicable
- Include contractor and visitor considerations in emergency plans
- Debrief after drills and actual emergencies to capture lessons learned
- Maintain and inspect emergency equipment (fire extinguishers, AEDs, spill kits, eyewash stations)
- Ensure adequate first aid supplies and trained first aid providers are available
Common Pitfalls
- Conducting drills but not acting on lessons learned
- Not including all shifts, locations, and contractor personnel in drill activities
- Failing to update emergency plans after organizational or facility changes
- Not coordinating with local emergency services
